Patient Privacy, Safety, & Billing

At Telemynd, the privacy and security of data is a top priority. Please take a moment to familiarize yourself with our policies and practices.

Privacy Notice

At Arcadian Telepsychiatry Florida, P.A. and its affiliated entities, Arcadian Telepsychiatry of California, P.C., Arcadian Telepsychiatry New Jersey P.C., Arcadian Telepsychiatry Kansas P.A., Arcadian Telepsychiatry Delaware P.A., and Arcadian Telepsychiatry P.C. (collectively, “Telemynd,” “we,” or “us”), your privacy is important to us. Our Privacy Notice describes the information we collect, how we collect it, and why we collect it. This Privacy Notice also describes the choices you have with the information we collect, including how you can access, correct, and manage your information.

Please take a moment to review this Privacy Notice. You may scroll through this Privacy Notice or use the headings below. It is important that you understand this Privacy Notice. By using our Platform, you are agreeing to the terms of this Privacy Notice. If you have any questions or concerns about this Privacy Notice, you may Contact Us at any time.

Privacy Notice was last updated: August 2026

Who is Telemynd?

The Telemynd entities are national mental health practices that provide therapy, medication management, and related behavioral health services through secure telehealth technology. Services are provided by licensed mental health professionals and psychiatric providers across the United States.

Telemynd is a HIPAA covered entity and maintains a separate Notice of Privacy Practices that describes how your protected health information is collected, used, and disclosed in connection with your care. That Notice of Privacy Practices, and not this Privacy Notice, governs protected health information that is subject to HIPAA.

Key Terms & Definitions and Our Privacy Notice

It is helpful to start by explaining some of our key terms and definitions used in this Privacy Notice.

  • Personal Information: Any information relating to an identified or identifiable individual and any information listed here.

  • Platform: Our Website and Services, as applicable.

  • Privacy Notice: This privacy notice.

  • Products: Any products available for purchase on our platform.

  • Our Services: Any services provided through our Platform.

  • Our Terms of Use: Our terms of use located here.

  • Our websites, including:

  • Telemynd, we, us, or our: Arcadian Telepsychiatry Florida, P.A. and its affiliated entities: Arcadian Telepsychiatry of California, P.C., Arcadian Telepsychiatry New Jersey P.C., Arcadian Telepsychiatry Kansas P.A.. Arcadian Telepsychiatry Delaware P.A., Arcadian Telepsychiatry P.C.

When does our Privacy Policy apply?

This Privacy Notice describes the types of information we may collect from you when:

  • You visit or use our Platform, including our Website;

  • We communicate in e-mail, text message, and other electronic messages between you and us; and

  • We communicate in person, such as on the phone or through a telehealth visit.

This Privacy Notice does not apply to information collected by any other website operated either by us or by a third party, unless the website is listed above or links to this Privacy Notice. It also does not apply to any website to which we may provide a link or that is accessible from our Platform.

This Privacy Notice does not apply to information collected from users who log in to the password-protected and secure portions of our Platform (“Secure Platform”). The Secure Platform allows users who obtain the Services (“Customers”) to perform certain functions or obtain the Services (such as telehealth visits). All information collected and stored by us or added by Customers into the Secure Platform is considered health information and/or medical information and is governed by the applicable state and federal laws that apply to that information, including HIPAA. How we use and disclose such information is described in Telemynd’s Notice of Privacy Practices. We will not use or disclose information collected from the Secure Platform for advertising, marketing, or other purposes except as otherwise permitted by applicable law.

Our Privacy Policy & Terms of Use

This Privacy Notice is incorporated into our Terms of Use, which also apply when you use our Platform.

What is Personal Information?

Personal Information is information from and about you that may personally identify you. We treat any information that may identify you as Personal Information. For example, your name and e-mail address are Personal Information. Personal Information does not include de-identified or aggregated information that cannot reasonably be used to identify you.

What Types of Personal Information Do We Collect?

We may collect and use the following Personal Information (hereinafter, collectively referred to as “Personal Information”):

  • Personal Identifiers: Real name, postal address, e-mail address, online identifier, IP address, and Social Security number; physician information; emergency contacts.

  • Information that identifies, relates to, describes, or is capable of being associated with a particular individual: Telephone number, insurance policy number, medical information, health insurance information, and signature (physical or electronic).

  • Characteristics of protected classifications: Age; veteran or military status.

  • Internet or other electronic network activity information: Operating system, browser type, and information on your interaction with a website, application, or advertisement (including through cookies).

  • Geolocation data: Physical location or movements (through GPS, IP address, or another method), at a level of precision broader than 1,850 feet (for example, city or region).

  • Inferences drawn from other Personal Information: We may derive inferences reflecting your preferences and characteristics, including provider preferences, scheduling preferences, service preferences, geographic preferences, and care-matching preferences.

  • Professional or employment-related information: Job title

Health Information

Some Personal Information we collect may constitute protected health information under HIPAA. Telemynd is a HIPAA covered entity and maintains a Notice of Privacy Practices that applies to and describes how your protected health information is collected, used, and disclosed. We will only collect and use protected health information for the purposes of providing the Services or as otherwise permitted by law. We may combine your protected health information with other Personal Information that we have obtained from you or from a third party, such as a health plan or other healthcare provider. Protected health information will not be used for any other purpose without your consent or as otherwise permitted by law.

How do we collect your Personal Information?

We collect most of this Personal Information directly from you. For example, when you visit our Website and fill out forms or purchase our Services, as well as when we speak to you by phone, text message, and e-mail. We may also collect Personal Information in the following ways:

  • From third parties. We may collect Personal Information from third parties such as health plans, government healthcare programs, referral sources, healthcare providers, and authorized representatives acting on your behalf.

  • When you contact us. When you contact Telemynd directly, such as when you contact our Customer Support team, we will receive the contents of your message or any attachments you may send to us, as well as any additional information you choose to provide.

  • From third-party service providers. We use certain third-party service providers that collect or process Personal Information on our behalf, including CharmHealth (electronic health records and practice management) and Salesforce (customer relationship management). You can review these providers’ privacy notices at:

  • Information we create. We also create Personal Information about you, such as referral-matching information, appointment records, care-coordination records, service-utilization records, customer-support records, and analytics generated through your interactions with Telemynd’s services.

We also collect information automatically as you navigate through our Platform, such as your IP address, operating system, browser type, and information about your interaction with our Website, including through cookies and similar tracking technologies described below.

  • Cookies and similar technologies. We and our service providers may use cookies, web beacons, and similar technologies to recognize your device when you interact with our Platform or Services through your computer or mobile device. A “cookie” is a small file or piece of data sent from a website and stored on your computer or mobile device. Some of the cookies we use are "session" cookies, meaning that they are automatically deleted from your hard drive after you close your browser at the end of your session. Session cookies are used to optimize performance of the Website and to limit the amount of redundant data that is downloaded during a single session. We also may use "persistent" cookies, which remain on your computer or device unless deleted by you (or by your browser settings). We may use persistent cookies for various purposes, such as statistical analysis of performance to ensure the ongoing quality of our Platform and/or the Services. We and third parties may use session and persistent cookies for analytics and advertising purposes, as described herein. When you first visit our Website, we present a cookie banner where you can select “Accept All” or “Decline All.” We set non-essential cookies, including analytics and advertising cookies, only if you select “Accept All,” but strictly necessary cookies remain active regardless of your selection. You may also refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting, you may be unable to access or use certain parts of our Platform or the Services. You can change or withdraw your cookie choices at any time through the cookie banner or your browser settings. BY SELECTING “ACCEPT ALL” IN OUR COOKIE BANNER, YOU CONSENT TO OUR RECORDING AND DISCLOSURE TO THIRD-PARTY COOKIE PROVIDERS OF YOUR USE OF THE PLATFORM OR OTHER COMMUNICATIONS YOU MAY HAVE WITH OUR PLATFORM.

  • Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect certain information relating to your use of our Platform. Google Analytics uses cookies to help our Platform analyze how users use our Website. You can find out more about how Google uses data when you visit our Platform by visiting “How Google uses data when you use our partners' sites or apps” (located at www.google.com/policies/privacy/partners/). For more information, please visit Google and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

  • Google reCAPTCHA (strictly necessary). Our online forms, which are hosted on forms.telemynd.com, use Google reCAPTCHA to protect against spam. reCAPTCHA is required for our forms to operate and remains active regardless of your cookie preferences. Other than reCAPTCHA, we do not use analytics or advertising cookies or similar tracking technologies on the forms subdomain where we collect the information you submit to us.

  • Local storage and advertising attribution. Separate from cookies, we and our advertising partners may use local storage on your device to retain marketing attribution information, associated activity and how you reached our Website. This information is stored locally on your device rather than set as a cookie. We do not transmit your Personal Information, the contents of any form you submit, or any other information connecting you as an identifiable individual to your visit to our Platform. You can clear information stored in local storage through your browser settings.

  • Other third-party tools. We use other third-party tools that allow us to track the performance of our Platform. These tools provide us with information about errors, app and website performance, and other technical details we may use to improve our Platform or the Services. For more information about these third-party analytics providers, please review the How do we collect your Personal Information section above.

How do we use your Personal Information?

We may use your Personal Information for the following purposes:

  • To fulfill or meet the reason you provided the information.

  • In the event of a merger, divestiture, restructuring, etc.

  • To respond to law enforcement requests.

  • To defend against claims or to protect our rights, employees, or property.

  • To enforce our Terms of Use, billing, or other contract-related activities.

  • To provide support, personalize, or develop the Services.

  • To maintain, customize, and secure your account (including notices about subscriptions, expiration, and renewals, if applicable).

  • To process your requests, purchases, transactions, and payments and/or to prevent transactional fraud.

  • To send newsletters and other similar communications that do not specifically advertise our own goods and services.

  • To provide you with support and to respond to your inquiries (including to investigate and address concerns and monitor/improve responses).

  • For advertising or marketing of our own or our affiliates’ products and services.

  • To help maintain the safety, security, and/or integrity of our business, Website, Products, Services, databases, and other technology assets.

  • To detect security incidents and to protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for such activity.

  • For debugging, to identify and repair errors that impair existing intended functionality.

  • For internal testing, research, analysis, and product development, including to develop and improve our Website and application, and to develop, improve, or demonstrate our Products and Services.

  • To verify or maintain the quality or safety of a service or device that we own, manufacture, or control, and to improve, upgrade, or enhance that service or device.

  • As otherwise described to you when collecting your Personal Information or as otherwise set forth by law.

We Do Not Use Artificial Intelligence To Deliver Our Care

As part of our commitment to your privacy, Telemynd does not use artificial intelligence (AI) or machine learning to provide therapy, medication management, or other clinical services, and we do not use your Personal Information, including any health information, to train, retrain, develop, or improve any AI or machine learning models.

How do we share your Personal Information?

We may share Personal Information with third parties in certain circumstances or for certain purposes, including:

  • Our business purposes. We may share your Personal Information with service providers that process it on our behalf, and with government entities. We may also share your Personal Information with professional advisors, such as auditors, law firms, and accounting firms.

  • With your consent. We may share your Personal Information if you request or direct us to do so.

  • Compliance with law. We may share your Personal Information to comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries.

  • Business transfer. We may share your Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our users is among the assets transferred.

  • To enforce our rights. We may share your Personal Information to enforce any applicable terms and conditions and Terms of Use, and to ensure the safety and security of our Services and our users.

  • De-identified information. We may also disclose de-identified information, so that it cannot be reasonably used to identify any individual, with third parties for marketing, advertising, research, or any other purpose permitted by law.

  • To market our Products and Services. We may use your Personal Information to market our own products and services to you, consistent with the choices described below.

  • Third-party analytics. We may use Google Analytics and other tools to understand and evaluate how visitors interact with our Platform and/or the Services. These tools help us improve our Platform, the Services, and your experience.

SMS Messaging

Telemynd sends recurring care coordination SMS messages, such as appointment reminders, appointment scheduling, and important updates about your care, through its proprietary platform and not through the Website. The following applies to our SMS messaging program:

With your consent, we collect your mobile phone number and any other information you choose to provide. We may also collect the date, time, and content of your messages. We use this information specifically to communicate with you regarding the programs you have joined. This information will NOT be shared with third parties for marketing or promotional purposes.

By providing your mobile telephone number and opting in to receive text messages from Telemynd, you consent to receive recurring SMS and MMS messages from Telemynd related to the care coordination programs in which you are enrolled. Your consent to receive text messages is not a condition of receiving any goods or services from Telemynd. Message frequency may vary. Message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP to any message you receive from us, after which we will send you a message confirming that you have been unsubscribed. You can get more help by replying HELP to any message or by calling us at 1-866-991-2103.

See our Terms of Use for more information about our SMS Messaging program.

Your Choices About How We Share Your Personal Information.

This section of our Privacy Notice provides details and explains how to exercise your choices. We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Information for our advertising to you, and other targeted advertising. You can manage your cookie preferences at any time by selecting “Accept All” or “Decline All” in the cookie banner on our Website. We do not control the collection and use of your information collected by third parties. These third parties may aggregate the information they collect with information from their other customers for their own purposes. You can opt out of third parties collecting your Personal Information for targeted advertising purposes in the United States by visiting the National Advertising Initiative's (NAI) opt-out page and the Digital Advertising Alliance's (DAA) opt-out page. Each type of web browser provides ways to restrict and delete cookies. Browser manufacturers provide resources to help you with managing cookies. Please see below for more information.

If you do not wish to receive marketing communications from Telemynd about our own products and services, you can opt out at any time by using the unsubscribe link in any marketing e-mail, replying STOP to a marketing text message, or contacting us using the information below. This opt-out does not apply to service- or transaction-related communications, such as appointment reminders, scheduling, and confirmations.

What Are Your Privacy Rights and How Can You Exercise Them?

You can review and change certain Personal Information by logging into the patient portal on our Platform. You may also Contact Us to inform us of any changes or errors in any Personal Information we have about you to ensure that it is complete, accurate, and as current as possible or to delete your account. We cannot delete your Personal Information except by also deleting your account with us. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

  • You have the right to request a restriction on the use or disclosure of your protected health information. Your request must be in writing and state the specific restriction requested and to whom you want the restriction to apply. We are not required to agree to a restriction that you may request, except if the requested restriction is on a disclosure to a health plan for a payment or health care operations purpose regarding a service that has been paid in full out-of-pocket.

  • You have the right to request an amendment of your protected health information. If we deny your request for amendment, you have the right to file a statement of disagreement with us. We may prepare a rebuttal to our statement and we will provide you with a copy of any such rebuttal.

  • You have the right to receive an accounting of certain disclosures of your protected health information that we have made, paper or electronic, except for certain disclosures which were pursuant to an authorization, for purposes of treatment, payment, or healthcare operations (unless the information is maintained in an electronic health record); or for certain other purposes.

Who May Use The Services?

This Privacy Notice applies to all personal uses of our Platform. You should not use the Platform or the Services if you do not agree to this Privacy Notice and the Terms of Use.

Telemynd operates subject to state and federal regulations, and the Platform and/or the Services may not be available in your state. You represent that you are not a person barred from enrolling for or receiving the Services under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of the Platform and/or the Services is limited exclusively to users located in states within the United States where the Platform and/or the Services are available. The Platform and/or the Services are not available to users located outside the United States. Accessing the Platform and/or obtaining the Services from jurisdictions where content is illegal, or where we do not offer the Platform and/or the Services, is prohibited.

Children’s Privacy

Telemynd understands the importance of protecting children’s privacy in the interactive online world. Our Platform is not designed for, or intentionally targeted at, children under 18 years of age. It is not our policy to intentionally collect or maintain information about anyone under the age of 18. No one under the age of 18 should submit any Personal Information to the Platform, and if we learn that we have collected or received Personal Information from a child under 18, we will delete that information. If you are the parent or guardian of a child under 18 years of age whom you believe might have provided us with their Personal Information, please Contact Us.

Does Telemynd respond to Do Not Track signals and/or Global Privacy Controls?

Some web browsers have a “Do Not Track” feature. This feature allows your web browser to tell websites you visit that you do not want your online activity tracked. These features are not uniform across browsers, and our Platform is not currently set up to respond to those signals.

Data Security

We have taken steps and implemented administrative, technical, and physical safeguards designed to protect against the risk of accidental, intentional, unlawful, or unauthorized access, alteration, destruction, disclosure, or use. The internet is not 100% secure, and we cannot guarantee the security of information transmitted through the internet. Where you have been given or have chosen a password, it is your responsibility to keep this password confidential.

The sharing and disclosure of information via the internet is not completely secure. We strive to use best practices and industry-standard security measures and tools to protect your data. However, we cannot guarantee the security of Personal Information transmitted to, on, or through our Services. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures on our Platform, in your operating system, or on your mobile device.

Your California Privacy Rights

If you are a resident of California, you have the additional rights described in the California Privacy Addendum.

Specific State Privacy Rights

Some states have applicable privacy laws, you have the review those additional rights described in the State Specific Privacy Addendum.

Data Retention

We retain your Personal Information for as long as necessary to provide the services you request; to comply with our legal, regulatory, contractual, tax, accounting, healthcare, and record-retention obligations; to resolve disputes; to enforce our agreements; and to protect the rights and interests of Telemynd and its consumers. Retention periods vary based on the type of information and applicable legal requirements. Patient records are retained for at least ten (10) years. Certain electronic records may be retained for longer than ten (10) years, including where they cannot be deleted from our electronic systems or where longer retention is required or permitted by law.

Changes to our Privacy Notice

We may update our Privacy Notice periodically to reflect changes in our privacy practices, laws, and best practices. We will post any changes we make on this page and note on our Website’s homepage that the Privacy Notice has been updated. If we make material changes to our practices regarding the Personal Information we collect from you, we will notify you by e-mail at the e-mail address specified in your account or through a notice on the Website. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable e-mail address for you, and for periodically accessing the Platform and reviewing this Privacy Notice to check for any changes.

Contact Us

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or otherwise need to contact us, you may contact us at the contact information below or through the Contact Us page on the Platform. How to Contact Telemynd:

Patient Safety Procedures

Telemynd provides and follows procedures to prioritize patient safety which is of paramount importance in healthcare, and it is especially crucial in telebehavioral health, where patients receive care remotely. Patients safety is a main priority in the delivery of telehealth behavioral health care. Patients should expect Telemynd will take all measures possible to provide the highest quality of care in a safe and productive manner. This policy outlines procedures to ensure patients such care. receiving care via telebehavioral health are safe and receiving high-quality care.

Informed Consent

Patients must provide informed consent before receiving care via telebehavioral health. This includes informing patients about the potential risks and benefits of telebehavioral health and obtaining their consent to participate in this mode of care. Patients will be informed about the limitations of telebehavioral health and any potential confidentiality issues. Download our Telehealth Informed Consent by clicking here. You can also download our Consent To Behavioral Health Treatment & Practice Policies by clicking here.

Identification and Verification

The healthcare provider must verify and note in the session documentation the identity and location of the patient receiving care via telebehavioral health to ensure that the right patient receives the correct treatment. Patients will be asked to provide their name and date of birth at the start of the telebehavioral health session.

Technical Requirements

Patients must have access to reliable and secure internet service, a device with a camera and microphone, and any software or apps required for the telebehavioral health session. Suggestions for Optimal Connectivity are provided to patients in the Telebehavioral Health Consent Form. The healthcare provider will confirm that the patient's technical setup is sufficient before the start of the telebehavioral health session.

Clinical Setting

Patients must receive care in a private and secure location to maintain confidentiality. The healthcare provider will ensure that their clinical setting is free of distractions and interruptions that may interfere with patient care. Providers are expected to follow session setting guidelines identified in the Standard Operating Procedures (SOP)

Emergency Procedures

Patients will be informed about emergency procedures in case of technical difficulties, including a loss of connection or power outage. The healthcare provider will provide patients with contact information for emergency services and inform them of the steps to follow in case of a medical or mental health emergency.

Clinical Documentation & Follow-Up Care

Providers must document and sign the telebehavioral health session note and include it in the patient's medical record. The healthcare provider will as needed follow up with the patient after the telebehavioral health session to ensure continuity of care and monitor treatment.

Continual Quality Improvement

Providers must continually evaluate and improve the quality of care delivered via telebehavioral health. Provider will receive feedback from patients regarding their telebehavioral health experience to identify areas for improvement.

Enforcement

Violations of this policy or associated procedures may result in appropriate disciplinary measures in accordance with the Company Code of Conduct or as outlined in any procedures document related to this policy.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network. “Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit. “Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in- network facility but are unexpectedly treated by an out-of-network provider.

Notice to California Consumers

For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.

You Are Protected From Balance Billing For

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in- network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensive services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed. If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections. You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

More information about your rights and protections

For specific information on your state laws, please contact the insurance commissioner for the state in which you received your care. Visit this website for more information about your rights under federal law. Visit this website for more information on your rights under MA state law.

When balance billing isn’t allowed, you also have the following protections:

You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.

Your health plan generally must

Cover emergency services without requiring you to get approval for services in advance (prior authorization). Cover emergency services by out-of-network providers. Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits. Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

Contact Us Regarding A Bill

Telemynd Billing Department by email or 866-203-3130 if you have questions about your bill. If you believe you’ve been wrongly billed you may contact: Centers for Medicare Service (CMS) at 1-800-985-3059, or online. Massachusetts Attorney General’s office at 1-888-830-6277, or online.

Date of Last Revision: January 1, 2022
Copyright 2019 Telemynd